STORE POLICY
RETURNS POLICY
FOR JELLY ART CAKE
We do not accept refunds / returns for the jelly art cakes sold.
You can keep your credits with us until your next order if there's any last minute cancellation.(3 days before the delivery dates )
MISSING ITEM(S)
If you have a missing item in your order, please retain all packaging including the parcel box and reach out to us.
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We will check our video footage of our packing station(s) to ascertain whether the item was missed out during the packing process or went missing during the delivery process.
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In the latter case, we may need to collect the parcel back from you to check for signs of tampering when making claims against the courier company.
PAYMENT
We accept payment via:
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Bank Transfer
SHIPMENT
FORJELLY ART CAKE
Given that the jelly art cake is naturally fragile, if you require delivery to your doorstep, we are happy to arrange the same (free delivery). Please reach out to us and we are happy to discuss and facilitate.